01 Aug Is Route a licensed insurance company ? A: Yes. Route is a licensed insurance company with the biggest name in shipping insurance as its partner, Lloyds of London.Continue reading
01 Aug Does Route+ cover stolen items ? A: Yes! When you insure your orders with Route+, stolen items are eligible for reorders or refunds.Continue reading
01 Aug How do I file a claim for my lost, stolen or damaged order ? A: If you insured your order with Route+ at checkout, you will receive a confirmation email from Route with a link to file a claim. You...Continue reading
01 Aug What are Route’s terms and conditions ? A: Route’s terms and conditions are listed here: Terms + ConditionsContinue reading
01 Aug What do I get when I insure my order with Route+ ? A: Route+ is premium package protection for your online orders. When you add Route+ at checkout, you can easily file claims for lost, s...Continue reading
01 Aug What if my order is damaged ? A: To protect your order against damage that occurred during shipping, add Route+ package protection at checkout. When you add Route+ a...Continue reading
01 Aug What if my order never arrives or is stolen ? A: To protect your order against loss or theft, add Route+ package protection at checkout. When you add Route+, you can easily file cla...Continue reading
01 Aug Where is my order ? A: Download Route’s mobile app for iOS from the App Store to visually track your package and receive real-time notifications ...Continue reading
01 Aug What is Route ? A: We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery exp...Continue reading