Why Is My Order Incorrect or Incomplete ?
For incomplete or incorrect orders, please send an email to firstname.lastname@example.org to file a claim. Our team will review your claim within 1 to 2 business days. Once we verify the issue, we may move forward with a replacement or refund.
What to include in your email:
- Order # with a clear description of the issue
- Clear photos for verification of claimed issue
- If damaged, please provide quantity and SKU/item description of product