How Long Will It Take For My Order To Ship and How Can I Track it ?
We ship all online orders domestically with UPS within the States. All orders placed before 11:00 AM PST will be shipped out the same business day; orders placed after 11:00 AM PST will be shipped within 24 hours (excluding weekends). You can check the status of your order anytime through your customer portal tracking number. An email will be sent to the provided email address once your order has shipped.
Customer’s UPS account can be used at no charge upon request.
Please note that UPS does NOT ship packages to PO Boxes. Residential and business addresses are okay.
Large orders that require the involvement of pallet shipment and large trucks may take up to 3 days to ship. Our Customer Support team will be reaching out to you to inquire about pallet shipment accommodations. Please look out for a call or email from us if you placed any large orders of glass products.
At this time, we do not ship online orders internationally.
Our wholesale side of the business can ship bulk orders to Canada. Duties and taxes are not included and is the responsibility of the customer. Please contact our Sales Team for more information.
Phone: +1 (833) 715 7225